FAQ's
HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
1. What payment methods do you accept? We accept payments via Club, Discover, Mastercard, and Visa.
2. When will my card be charged? Your card will be charged immediately after you successfully place an order.
3. Is my personal information secure? Yes, we prioritize the security of your personal information. We adhere to the highest industry standards to protect your data during checkout. Your credit card information is encrypted using Secure Socket Layer (SSL) technology, ensuring its privacy and security.
4. How do I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
5. What is your return policy? We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within [X] days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
6. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please check our Shipping & Delivery page for more information.
7. How can I contact customer support? If you have any questions or concerns, our dedicated customer support team is here to help. You can reach us via email at info@posture-flex.com or through our Contact Us page.
8. Do you offer customization options for your products? Currently, we do not offer customization options for our products. However, we are continuously expanding our product range, so please stay tuned for updates!
9. Can I cancel or modify my order after it has been placed? Once an order is placed, it enters our processing system immediately to ensure prompt delivery. Therefore, we are unable to cancel or modify orders once they have been submitted. We apologize for any inconvenience this may cause.
10. How can I stay updated on new arrivals and promotions? To stay updated on our latest arrivals, promotions, and exclusive offers, you can sign up for our newsletter. Simply enter your email address in the subscription box at the bottom of our homepage.